This is a good machine compared to your old machine but a bit misleading as it says it has a preheater which you would assume has a built in heater has which isn't, it says to use hot tap water but is a little concerned as when I did it with the old machine some parts melted but it was bought assuming it's a professional heater. It produces plenty of water and suction power, making it a more enjoyable machine than most. It's much easier to clean without loosening the screw like the old one. Also just discovered, after about 5 minutes of cleaning, I think the motor is getting a little warm and the suction is half, you have to let it cool down and continue UPDATE: the machine is losing the water I left and ruined my quilt, what i found was a defect that bissell never contacted the registered owners about, so it leaked and messed up my floor and ceiling as it went through the carpet, so i didn't notice until i removed the ceiling saw underneath there was also stains under construction ceiling just replaced and done. I filed a complaint with bissell and today I get an email that my complaint email has been deleted unread, a horrible company won't buy their products.
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