I like that they are very knowledgeable about SEO, PPC advertising as well social media marketing for small businesses in general! They also have some great tools to help you track your progress with analytics which is really helpful when trying new things or tweaking what's working already!! There isn't anything specifically wrong here but there could be more training available at this time of year if needed (it was hard finding people who knew how everything worked). As long we're using their services it has been worth every penny so far. We've seen an increase since implementing our campaigns into them - especially through organic search traffic where before nothing would come up from keywords searches even though those were being used by others online too. !