It's easy to use for all our applications that are in house as well as those we provide out via virtual environments like Salesforce or Office 365/Azure AD etc. I wish it could be more robust with regards to customization of layouts when using multiple monitors but this is not so much an issue once you get your head around how things work. We have been able to move away from having physical tools spread across various locations into one central location where they can easily scan them off site if needed without any issues at present time.