I like that it has all of my tools in one place, allowing me to quickly pull up maps or other data without having to go back and forth between multiple applications. It's also easy enough for new users who are not familiar with software design patterns to learn how things work. The interface could be more intuitive at first glance (especially if you're coming from ArcGIS). Also some features don't seem very robust; they may need additional development before being used extensively by our organization. We use this tool primarily as an inventory system but we've found many uses beyond just tracking equipment/materials - especially when working collaboratively across departments.