The best part about this software development organization in India is that they really listen to my feedbacks to make updates or improvements where necessary. There are many occasions when I don't have internet connectivity at work place but once again the team over there gets back to me with the solution for it! The UI feels very outdated compared to other modern apps like Jio Chat, WhatsApp etc. Also if you want to do any form of customization then you would need to pay extra amount which can be very expensive. Try them out as their support team is always available 24/7. Our product launch event was organised using such a platform wherein we had an online chat session and also did voice conference calls across various cities in Maharashtra state.