These cases feel and look better than most other cases I've tried to buy (and returned in frustration). It has all the features I need, but unfortunately it was sent dented due to the stupid packaging. This worries me not only because otherwise it would be the perfect case, but also because it tells me that it's actually not as strong and durable as it seems. There was only one folder in the shipping box, but the dent is so severe that the Switch would likely have bent if it were in the case at the time. Very mixed feelings. I've tried contacting the company on Twitter but their private messages aren't open and they've sent an email hoping to resolve the issue. Will be updated accordingly. Edit: upgraded to 2 stars. Tomtok replied to the letter. Will continue to be updated once the issue is resolved.