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99minds Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Demand Generation

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Description of 99minds

An API-based Loyalty and Promotion platform for customer engagement, acquisition, and retention. The Loyalty and Promotion platform enables you to create coupons, gift cards, discounts, referrals, loyalty programs, increases sales, and location-based promotions for your customer. Personalize your Customers' loyalty and promotion program.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great for connecting your sales & marketing teams

Customer support has been great! Easy implementation with their own app which is really cool! It is easy to communicate back and forth. There can be some delays when requesting new features or minor fixes to get things moving along. So much more that I love. Sometimes we have complex tasks where it might take a while sometimes to understand what they are after and then what needs to be provided to them. This is something 99 minds is helpful in solving. We use it mostly internally with our…

Pros
  • It's so simple and yet so amazing at the same time
Cons
  • We often have to create groups manually and that is time consuming

Revainrating 5 out of 5

Best solution ever provided against manual call distribution

I have been using this software for one year now and it is really great. It has helped us to increase our customers satisfaction and it's really easy to use. Sometimes there may be a glitch but they are always working on it to help me with any problem that I might experience. There is nothing that I dislike about this platform. It works so well that we don't even need to go through an outside vendor to do this work. We have increased our customer satisfaction by doing this. It's worth noting…

Pros
  • Intuitive interface makes navigation simple
  • Ability To Filter out bad leads from good ones which increases your conversions rate!
  • Great Support Team
  • The people who answer my questions promptly, professionally & thoroughly (incl phone demos)
Cons
  • Not the best

Revainrating 5 out of 5

Great way quick & affordable event ticketing

I like that it provides all of my customers with their information so they can use them right away or in future visits! It's also easy enought for those who aren't technically savvy to put together an effective list of codes/special offers and email out to users at once. One thing we've noticed is when looking up our data from past events (as well as current) sometimes there are discrepancies between what other providers say vs how ours looks to be entered into online - this seems minor but…

Pros
  • Being able help your clients easily find needed info such us promos, rewards etc without having multiple platforms open simultaneously while keeping you organized by placing these opportunities within categories / folders makes life much more streamlined than going through each individual opportunity via excel sheets & spreadsheets individually just trying not only keeps me busy during slow periods waiting tables elsewhere..but
Cons
  • Empty