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Antavo Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Demand Generation

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Description of Antavo

Antavo is the leading customer loyalty technology for fashion and retail. Antavo provides a SaaS platform and strategy to create customer retention programs that change customer behaviour and increase lifetime value. We turn customer data into personalised, omnichannel experiences through Recognition LoyaltyTM. See your customers wherever they are. Brands and retailers can achieve the signgle customer view through connecting the online and offline purchases, and getting to know their customers - with innovative mobile passes and cards. Encourage the behaviour that you represent. Go beyond rewarding transactions, and reward anything that matter to your brand. E.g. athleisure brands can reward going for a run or completing weekly challenges. Eco-conscious companies can reward bringing back old clothes for recycling. You can encourage people to wear garments, visit your website, or refer a friend - all these with a network of retail tech providers Antavo is working with. Provide experiences and exclusivity. Create private shopping clubs and special interest groups. Limit access and grant more value to selected customers. Antavo helps achieve personalized communication based on various behavioral mechanics. Clients include the best breed of retail and fashion brands, like Toys'​'R'​'Us, PEPSICO, Simply Be, JD Williams, Jimmy Jazz and LuisaViaRoma. Antavo's best ecommerce success story is with LuisaViaRoma, who were able to increase their revenues by 8% - and subsequently won the Ecommerce Award for Excellence in the UK in 2018 for Antavo.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

A great solution with exceptional service

Antavo's customer loyalty program is a must for any company in the fashion and retail industry. The team is very responsive and helpful to our team at The Kooples. The customer support team is always available to answer any questions. The integration between the loyalty program and our POS is seamless. We have not found anything that we dislike about Antavo. The team at Antavo has been extremely helpful and responsive to our needs. We have been able to create a customer loyalty program that…

Pros
  • Ease with which I can integrate into existing system /POS/F&B platform etc..Great Customer Support via phone & email 24X7x365, Very fast response times from Loyalty Team when required as well
  • Great Uptime , good performance issues are rare (not encountered yet), robust product offering
Cons
  • None

Revainrating 5 out of 5

Great for saving up and earning extra cash back

I like how it allows me to have my own way of managing points, but still be able too earn rewards when needed! There are also some great features that allow you manage your profile as well with other users in order make sure everyone has their information correct so there aren't any errors or problems later down if someone else uses them at same time (like we always do). The only thing i dislike about this program would probably just because its not offered by all retailers/brands out here-but…

Pros
  • Allows for easy access without having extra steps involved.Easy layout makes things much easier than before..Great customer service is provided during times where mistakes happen they work hard ensuring everything works correctly..All items can easily found within minutes after searching instead needing hours looking around storefronts...Rewards earned quickly once completed tasks

Revainrating 4 out of 5

A good survey tool for my business and clients

I like that you can create surveys to help your customers understand their needs better, as well make it easier when they want something from an item or service in store by using this app! You also have other options such us coupons which helps with saving money too!! Sometimes there are issues where people cannot access certain areas of antavi but everything else works perfectly fine so not much problems here really just be patient sometimes takes time before these things get fixed if its been

Pros
  • Ease at making simple quizzes
  • Allows for users who do work online easy way through creating questionnaires.
  • Great survey builder tool is very helpful especially because most businesses use apps now days :)
  • Excellent user interface design (it has great graphics)
Cons
  • Can't save images into quiz questions
  • Some parts take longer than others
  • Loading speed could improve