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aquant.io Review

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Contact Center Software

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Description of aquant.io

Aquant learns your organization’s unique service language and builds an AI driven decision making framework by analyzing your siloed and unstructured data. Elevate your workforce into superhuman customer ambassadors with Aquant.

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Type of review

Revainrating 4 out of 5

Great tool used with success and pleasure

I like how you can use it to find out what's best for me, not just tell someone "what they should do". The product is relatively new so there are still some kinks that need fixed but overall this was awesome! We have been able solve many issues as well reduce employee turnover which benefits us greatly in our business model of providing services we're unable or unwilling take ourselves (as employees). It has taken away much stress from my shoulders because honestly who wants their workers…

Pros
  • Easy system
  • Very easy program
  • Great results.
  • Highly recommended tool!!!
Cons
  • Lackluster reviews available online
  • Not enough support options