I like that it is easy to use in terms for my customers' needs with no coding needed - just drag-and drop features into our dashboard! It's very user friendly but not too simple either (more advanced users will need some help).
A lot more information could be added about what each feature does as well as examples/tutorial videos if they offer them at all? Would love an option where you don't have access or permission when creating new datasets etc., this would make management much easier…