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Augmented Support Review

1

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
IT Infrastructure, Remote Support

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Description of Augmented Support

Augmented Support is a remote support software that allows users to communicate worldwide with voice and video.

Reviews

Global ratings 1
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Type of review

Revainrating 5 out of 5

I've been using LiveChat for more than 2 years now - great experience!

The best thing about this program, its simplicity of use for both customers as well us employees! It's easy-to operate from any device (PC/Mac), also it has great customer service which makes all our problems solved in no time at least once every week or so if not more often than needed by clients' needs :) I dislike only one feature - there should be an option where we can easily filter out unimportant messages like notifications etc., but other then these minor details everything works just…

Pros
  • Very good support system with immediate availability to troubleshoot even tiny issue; very user friendly interface that could provide instant response without having needlessly too much training before making first contact with software product itself when looking after new project implementation ;) Also helpful tools related e.g.: customizable templates providing possibility to quickly configure own set
Cons
  • Some disadvantages