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Axix Online Solutions Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Professional Services, Hatchbuck Agency Partners

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Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

My experience has been far better than most other users

I like that this is an online platform for my business to communicate with clients, as well as send them information about their account (e-Statements). There are times when it does not work properly or goes down at least once per week which can be very frustrating if you rely heavily on your software/platforms emailing capability! If there were more platforms available then maybe we would have less issues but they do offer some great products so its worth looking into. We use our e-statements…

Pros
  • Also provides fast communication between multiple departments across different states.
Cons
  • Nothing really comes close enough yet where one could completely replace axx

Revainrating 5 out of 5

Excellent Website Hosting Solution For All Needs

I like that it has many different ways to customize your website, as well as having multiple tools for users who want more control over their websites than they can get with other web hosting companies out there (such as GoDaddy). There are some things about this program which could be improved upon - such as how difficult is was sometimes using certain features of the software/website interface when trying to edit content or make changes in general settings etc., but overall everything seemed…

Pros
  • Ease Of Use
  • Customer Support Team Friendly
  • Great Price Point For Everything They Do.
  • Very Helpful After Sales Service When Needed With Any Issues Or Problems That Occur Along The Way During Our Experience Using Their Services And Program In General
Cons
  • Nothing

Revainrating 4 out of 5

Great customer service, helpful product.

Their customer service is great- they are always willing to work with you, provide additional assistance after hours or even weekends when needed. The software was easy enough for me as an end user but also had advanced features available if I knew how to use them! We used the application for our business's internal operations: reporting/ payroll/ billing etc. It has been very helpful in keeping track of all employee information. Nothing really specific at this time but would like better…

Pros
  • Their customer support and willingness to work with me to make the software do what I needed it to do
Cons
  • Some of the UI is dated and does not seem as intuitive as newer programs