I like that it has an extensive system to help keep track of what we are doing in our business operations so far this year (January 1- May 31). It's user friendly and easy for me as well as my staff members to learn how to use it effectively. We have not found any downsides with using AXON yet but would certainly appreciate if there were more tools offered such as better integration across other third party applications. So far no complaints from us or customers about having used axonβ¦