This is a great steam mop: it produces a lot of steam, the steam comes out quickly, the head is nimble, the handle is strong, the nozzle is well built. It's not the most expensive steam cleaner and doesn't have a lot of frills, but it works. Two things that I find negative need to be mentioned. They don't significantly decrease the value or usefulness of the mop, but they make a big difference. First, the mop doesn't pull well. The head rises when you pull the mop towards you. Works reliably…