Pros
- Easy to use
- Very fast response times (within minutes)
- Full contact history provided by each caller which is great especially in case you want something specific like an email address also their directory search engine makes finding customers much easier than other platforms.
- Customer support staff knowledgeable enough that gives solutions without having too many questions asked
- A lot less expensive alternative compared ot competitors such AT&T/Sprint/
Cons
- It is hard to say