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Chatbook Review

2

ยท

Very good

Revainrating 4.5 out of 5ย ย 
Ratingย 
4.6
Artificial Intelligence, Conversational Intelligence

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Description of Chatbook

ChatBook helps you build better Facebook Messenger Chatbots to help you automate your marketing, sales and lead generation

Reviews

Global ratings 2
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  • 4
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Type of review

Revainrating 5 out of 5

Great tool and super responsive customer service

I love how easy it is for me as an admin to create my bot. It's fairly simple to use, but there are definitely some things that could be improved like adding more options in customization of buttons/icons etc. Sometimes when we have multiple chatbot accounts with different bots using Chatbook, sometimes one account gets blocked from chatting due to another bot being active at the same time (not sure if this was intentional or not). We've been able to solve our problem by creating separateโ€ฆ

Pros
  • The variety within Messenger conversations make your message relevant no matter where you post them
  • Instagram profile pic vs Twitter DMs / email signatures & LinkedIn posts! No wonder why so many people choose Facebook over other marketing tools because these channels work hand in hand together instead just going off what social feeds do best individually :) Easy setup process + free version provides great value before needing paid features down the
Cons
  • Minor Issues

Easy configuration with simple interface for creating chatbot models using predefined features or create new custom ones through drag-and-drop mechanism. Support of multiple languages is another plus point in my book as well! A bit confusing that I am not able find any documentation related to this tool which makes me feel unconfident about it's future support capabilities. We used it to develop our first bot - "Chatbook Bot". The most impressive thing was its ability to make bots easy byโ€ฆ

Pros
  • The most impressive thing was its ability to make bots easy by providing all required tools within one platform including visual designer where we were easily capable of building UI from scratch without much hassle at all
Cons
  • I am not a UI designer and I was not able to find any documentation related to this tool which makes me feel unconfident about