The support team has always been helpful, knowledgeable, and responsive to our needs. They are very proactive in solving issues we have with the service as well as providing valuable insights that improve not only their own products but also those of other companies. We've had no problems with the product itself; however, there are some minor features (such as an inability to make changes via FTP) which can be improved upon. I would recommend this host to anyone looking for reliableβ¦