Convergent Telecom provides enterprise-hosted and premise-based Voice-Over-IP deployment services for colleges, universities, medical centers and federal government agencies.
The best thing I like about convergents is that they are very reliable which makes me feel comfortable in using their service as my communication platform with clients all around world! There was nothing really bad to say but if you want something more secure than other providers then this might not be your choice of provider because it lacks security features compared others such us Aastra or Avaya etc..
If there's anything i dislike its only price though considering what we get from them…
Pros
High priority calling
Secure connections for voicemail
Very good call clarity audio clear, no distortion / background noise while talking.
The ability to seamlessly connect employees throughout our campus with their work at home office is invaluable! I love that we are able to have all of my staff working from anywhere in North America without having them physically be there yet still being connected together as if they were sitting next each other around an executive table or conference room desk. There really isn't anything bad about this service (at least not enough so far). We're using it primarily internally but also…
Pros
Flexibility
Easy user interface & setup process for new users
Great customer support team, great experience overall
Cons
Nothing much honestly
This may sound silly..maybe more social media platform integrations?