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Detail Online Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Commerce, E-Commerce Software

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Description of Detail Online

Detail Online, an InRiver company, is an AI (Artificial Intelligence) digital shelf analytics solution that helps increase visibility online for eCommerce brands. Our top eCommerce brands' preferred solution offers a Birdseye view of their products across thousands of retailer channels in over 80 countries. And turn complex retail eCommerce data into highly accurate and actionable insights to measure and improve their eCommerce performance. Some of these insights include: Product placement. Broken links and 404 pages. Ratings and Reviews. Search placement. Products listed in the wrong categories, Or having inaccurate descriptions and images. Availability, are your products out of stock? Pricing. In other words, our technology stacks the digital shelf in your favor by automatically auditing your reseller channels every day. We analyze your retailers' activity with a granularity and accuracy level that our competitors cannot match. Detail's clients benefit from immediately actionable insights that fast-track reseller conversations, boosting product visibility, findability, etc., increasing sales. We have two core digital shelf analytics products. 1. Detail Essential is a complete digital shelf analytics solution that helps brands who want to stay on top of sales threats. This AI-powered solution simplifies staying on top of your product's visibility across online resellers. Get ahead of the competition by getting actionable insights delivered directly to your inbox - anytime, anywhere. And helps you find out: If all your products are visible according to their expected listing If your products have consumer reviews, what their average and trend is. The gross price and price fluctuations for each product, including competitors. If all your products are in stock everywhere Plus, it is easy to get started because our eCommerce analytics solution does not need any integration. Just let us know what to monitor: Which online retailers or marketplaces are most important to track? Which products do you want us to monitor for you? Once we know the above, we put our smart search and AI to work and deliver validated, meaningful insights to you and your team. 2. Detail Premium is an eCommerce analytics solution for everyone who wants to have full control of their product content and ranking. It helps eCommerce brands to support their resellers to sell more by understanding their sites' structure and using these insights to increase your ranking and visibility. Detail Premium gives you in-depth insights and answers questions such as: Are your products in stock on all retailer websites? Do they have the right product description and in the right categories? What is the gross price or price fluctuations for each product, including those of your competitors? Do they have the right representative descriptions? Do they have product titles? If yes, are these titles correct representations of the respective products? Are your products visible under the right keywords? Our digital shelf analytics solution makes sure your product has a fair share of shelf and appears in the right searches.
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I love how easy it was set up! The customer service support team made sure we had everything setup perfectly before sending us off. There were some minor quirks with our account but they got those fixed quickly so there wasn't much downtime at all during this process or any other time while using them as my provider. It's been great having such detailed inventory information available through one place rather than constantly switching between 3rd party providers like Merchbar and Google…

Pros
  • Great UX intuitive user interface makes navigating around simple & efficient even if unfamiliar wth google analytics.
  • Reporting function enables insights about traffic sources that lead people into purchasing items including specific searches performed (in case anyone missed an opportunity)
Cons
  • Some difficulties