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Engagement Hub Review

3

·

Excellent

Revainrating 5 out of 5  
Rating 
5.0
Collaboration and Productivity, Other Collaboration Software

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Description of Engagement Hub

Better engagement, greater insights Trusted by all levels of government, Engagement Hub is the only centralised community engagement and management software providing a single point of truth for successful community engagement. With cost-effective subscriptions and rapid deployment, your Council will have all the tools to effectively inform, collaborate and consult with your community 24/7: - Highly customizable SaaS - Security, privacy, data and accessibility compliant - Fully responsive across all devices and browsers - Featuring 23 informative and participation tools to suit all LG consultations - Integrated stakeholder management and communications - Extensive data-driven reports - 24/7 tech support - Commitment to ongoing software development - Support with upgrading from other software Powering many organisations across Australia & New Zealand with over 5000 engagement and consultation projects delivering better engagement. Manage all your engagement activities in one place - no other software does it all! Find out more

Reviews

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Type of review

Revainrating 5 out of 5

Great platform, especially good alternative compared

It's great to have everything in one place! I can access all of our activity through my dashboard without having multiple apps open; which is helpful when you're working remotely or with your team scattered across various time zones/locations (or even just different states!). There are some additional features that would be really useful like being able improve upon existing KPIs by adding more granularity etc., but this isn't an issue for me since it has been easy enough so far using what we…

Pros
  • Easy integration
  • Great UX design
  • Ability To add custom fields, views , filters easily.
  • Ease Of UseFor new users especially people migrating over form SFDC
Cons
  • So-so

Revainrating 5 out of 5

Great way to keep track of communications and keep everything organized!

I like how easy it is to organize all of my email communications in one place with this tool! It's pretty intuitive at first glance - but if you need some assistance just shoot me an ask or comment below (it can be hard sometimes for new users!). This platform allows us as employees have access into our own emails from when we clock out until clocked back-in each day through their app so that way no information falls between cracks during work hours. There isn't much dislike about any part…

Pros
  • Easy interface
  • Great organization system
  • Extremely helpful support team & staff members who are easily accessible via live chat, phone calls / texts..etc.
  • Very user friendly design which makes navigating very simple

Revainrating 5 out of 5

Excellent solution and perfect fit for B2B companies

This software is very easy to use with no technical knowledge required! It's so simple that my sales team can learn how it works in just minutes of training from our account manager who used this tool before me at another firm (she was an expert!). If you have people like her leading your organization then I think everything will be great for everyone involved - even if they don't know much about technology or social media themselves!! The best part? You get all these features without paying…

Pros
  • Intuitive, user friendly interface
  • Easy access across platforms including mobile devices
  • Great customer service & tech assistance services provided by @B2M_Support staff
Cons
  • None