I like that it allows me to send documents from my computer, phone or tablet without having to use physical paper copies of them. It's also very easy for clients to access their messages via email which makes things much smoother than if they had to wait in line at our office! The only thing about this product that could be improved would have been more options when setting up filters so you can customize what types are allowed through (e.g., images vs text). Our customers love being able to…