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Fons - Online scheduling Platform Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Office, Online Appointment Scheduling

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Description of Fons - Online scheduling Platform

Fons is a online platform and a mobile app that integrates scheduling and billing into one! Fons is used by different types of businesses - music teachers, academic tutors, even dag walkers. Any appointment-based business can benefit from using Fons for scheduling appointments with their clients. Features & Benefits Streamline Your Business Using Fons is as easy as sending an appointment invite to a client. This gives you the freedom to focus on providing your clients with the very best you can offer. Customizable invites & notifications Simply upload your logo, then edit, preview and test invites and notifications before they’re sent. This ensures your clients have a consistent and enjoyable experience with your business. Automatic Payments & Deposits Clients pay for their appointments on a per appointment or subscription basis. This allows you to have clients on different payment schedules. Payments will process according to each client’s appointment settings and are deposited automatically into your designated bank account. You’ll receive a notification of these payments and your clients will receive a receipt as well. Public Booking Links Use your public Fons link to empower even your brand new clients to find the appointment times that work best for them. (feature coming Summer 2018! So exciting!) Sync Your Fons Calendar Sync your Fons calendar with the rest of your life. Fons is compatible with most digital calendar devices. Stress-Free Policies We will gently and firmly enforce your billing and payment policies by making them simple and upfront. After accepting their first appointment invitation, clients agree to your cancellation and payment policies. Cancellation Window If a client requests to cancel their appointment within your cancellation policy window, Fons gives you the option to enforce your cancellation policy. No more chasing payments Things do happen. If a client’s card is declined for any reason (expired information, insufficient funds, etc.) you’ll receive a notification and the client is automatically prompted to update their correct information. We will attempt to process their card 3 times. Hassle-free refunds Should you need to do for any reason, refunding clients is easy and free. Families as Clients We’ve retained the utmost security and flexibility for businesses working with families and children as clients. Any client can add a family member to their Fons account. This allows multiple family members to manage their calendar and payments with a single form of payment. Group Appointments & Classes Create the group appointment, add any important information, and send the invite to all or some of your clients. Or send out an email with the registration link for that appointment or class! Reporting & Records View the status of various payments and appointments in the Billing area of your Fons account. This makes reporting, bookkeeping, and end-of- year tasks super easy. Reports are generated for a range of dates and are automatically downloaded. Unlimited appointments. Unlimited Clients. Add as many clients as you’d like! Send as many appointments as your calendar permits! We built Fons to empower the sustainability of your business, so the sky’s the limit!
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Type of review

Revainrating 5 out of 5

Easy and user friendly scheduling software

I love how it lets me create my own schedule so easily; I also like being able to choose which timeslots you want available each day if your service allows multiple hours per shift or not (i'm in Australia). It's easy enough for non tech savvy people to use when creating schedules too. There are some things we have been waiting to implement at work but they're coming soonish anyway, so no worries there either. Nothing really as far as dislikes go. Some features could be better set up though…

Pros
  • The ability that one can quickly add shifts into their availability calendar from wherever/whenever without needing internet connection is very convenient especially since most places now require wifi access before entering buildings
Cons
  • Almost everything is ok

The ease to schedule or cancel classes through my phone has greatly improved our school's productivity during this time where we are all working remotely due in part COVID 19 restrictions/pandemic issues have been ongoing now since March 2020 (at least). This was not an issue prior before but there seems like more people cancelling scheduled sessions than actually showing up which I find odd because it would mean they were just wasting money paying them as well so maybe some better…

Pros
  • Ease
  • Intuitive UI
  • Functionality that works flawlessly! No glitches, no crashes.
  • Easy for both teachers AND students alike with mobile use from phones too if you want :)
Cons
  • Nothing

Revainrating 5 out of 5

An intuitive application with lots capacity

I love that the platform is very simple to use. The design is aesthetically pleasing and it makes it very easy for clients to be able to access their information. I dislike that there are a lot of features that I don't use. I wish that the platform would be a little more user friendly. I am able to schedule appointments and send out invoices on the platform. I really enjoy that it is so simple to use. I have not run into any problems yet. This is a great system to use. I am able to schedule…

Pros
  • Great customer service as well from my rep who helped me through every step along way when setting up our brand new business profile which was much appreciated!!! Very helpful!! Thank you again :) ! Love how intuitive this software has become over time
Cons
  • There are nuances