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Genesis RCS Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Other Services, Health Services

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Description of Genesis RCS

Genesis Diagnostics' top priority is making sure our client's needs are fully satisfied with our services. We are a full service clinical and toxicology laboratory committed to working side-by-side with every one of our clients. This is essential to a strong and successful relationship and is our core way of doing business. Our approach has always been simple: provide testing based on the specific needs of clinicians and their patients. Genesis Diagnostics personalized support and professional service continue to exceed the expectations of our valued clients, providers, and facilities.

Reviews

Global ratings 3
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Type of review

Revainrating 4 out of 5

Great customer service and follow up with everything

I love that they have always been there for me, whether it be questions about billing or how my specimen was handled during testing - They never fail you! Honestly this has not really anything negative but just their professionalism throughout all stages in your case from day 1 through discharge/results receipt after finalization by staff at clinic level if needed (which can run into weeks). The turnaround time between samples being collected as well as results back when applicable helps keep…

Pros
  • Able to provide accurate diagnoses with proper treatment plans
  • Always willing & ready whenever necessary even outside traditional hours

Revainrating 5 out of 5

High quality results with no issues whatsoever

The ease, speed & reliability in processing specimens for testing at all times! I don't have any complaints about this software or their customer support team as they've been very helpful throughout my tenure using them over 10 years now!! Nothing really that stands out but overall it has worked well enough without too many problems along those lines when compared against other products available today (eg., Lab Solutions from Quest). It works great if you use your own staff members who…

Pros
  • Also ableto send via text message through mobile phone app or web page link for fast response while
Cons
  • Nothing here

Revainrating 4 out of 5

Great experience at LabCorp - always professional service

The ability to communicate with patients and their families about the results of their tests. It helps that most of the staff members are very friendly and patient. They will be able to answer your questions and help you make an informed decision for treatment options. I wish they had better communication with insurance companies to get them to pay for some of the more expensive tests. There are times when it can take a few weeks to get reimbursed by my insurance provider. It also takes time to