The business unit Bertschi Global is your specialist for the worldwide transportation of liquid chemical products. Bertschi Global has developed considerably in a short time and has become a respected market player in the global tank container business. With a world-spanning network of own subsidiaries and local agents or partners, a close customer support is ensured.
Service level was very good from start to finish - I had an issue with my shipment that required some finessing but it worked out well.
Customer service could have been better as they did not seem interested at first after we received feedback about our initial issues.
Make sure you get all details down prior so there are no surprises later! We needed help getting shipments cleared through customs quickly & efficiently without overpaying fees. They were able to do this by working directly…
Pros
Fast, efficient
Very helpful customer support team when dealing in person or via email
Great costumer experience / great attitude overall; always willingto go above and beyond for customers
I like that it's easy to use and not really complicated at all! You can do almost anything with this software without any problems (at least none that i have encountered yet!). It does its job extremely well and makes my life easier by having everything organized very neatly and efficiently!! There are no downsides as far as i know - if you need extra customization options, there will be additional costs but those aren't too expensive either. If you want something simple where you don't require
Pros
The ability for us managers/managers
Very user friendly interface when using in conjunction wth our other programs such Excel or Access.
Easy access across multiple platforms including web browsers AND desktop apps available through Google Chrome Store & Microsoft store
We are currently using Global Logistic to ship LPG and other gases between Europe and our USA offices. We have been very pleased with the service of their employees. It's quick, professional and reliable. They will work with you on each step of the process to make sure they understand exactly what you want before they do it and that the result is exactly what you need. I've never met anyone more trustworthy than the people at Global! Shipping liquid hydrocarbons around the globe is very…
Pros
Fast/efficient
Easy communication during shipping inquiries (including phone calls)
Excellent turnaround times especially when working in coordination wth Fedex.
Professional representatives who can communicate effectively both orally & writtenly about your inquiry or concerns regarding shipment details
Customer Service Representatives take pride by being there if an issue arises after hours
I like that they have very good service! They are always fast to respond when we need help with anything related logistics problems (or any other kind). It's easy working through them because everything seems so organized from start till finish!! Nothing really bad about it though :) Great people who take care off their customers :D Highly recommended if you're looking into shipping services. We use GLOBAL LOGISTICS as our main partner/shipper at work since almost 2 years now! Their staff was…
Pros
The most reliable & quickest way
Best customer support ever seen no matter whether in phone call or email communications
Very responsive team, helpful 24x7 x365 days for all queries including those made out via emails