I like that it's easy for me as an individual user, but also allows my clients access from anywhere in world with internet connection at no additional cost! It does not have any specific features or functions which are very useful when you're working remotely such as video conferencing etc., however this could be added if required by users/clients? Great product - we use them mainly internally within our organisation (mainly due their ease-of-use) so they don't get much customer feedback yetβ¦