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iLoyal Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Demand Generation

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Description of iLoyal

iLoyal is IBS Loyalty Management System for Hotels, Railways, Retail Chains, and Cruise Lines. It has a host of features to not only attract and retain customers but also turn them into advocates.

Reviews

Global ratings 3
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  • 3
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Type of review

Revainrating 5 out of 5

An easy way of tracking your rewards

The best part about this software is that it helps us to manage all our loyalty programs in one place. So we can easily track points earned, redeem points and other things related to the program. There are some minor glitches with the system like sometimes the points aren't updated immediately when you redeem points so it takes time before they appear on the point balance page. We have many different loyalty programs for our hotels and resorts which makes managing the point balances difficult.

Pros
  • I love how easy It's been using Loyalsoft Software Solution since 2013! Everything looks nice & well designed user friendly interface (it has great support) + good customer service = no complaints here whatsoever :)

Revainrating 5 out of 5

iLoyal - Great Company With Amazing Support

This system offers great customer service through its live chat feature as well being able to access it from your mobile device at anytime! When we don't have internet connectivity this can be frustrating because you cannot get in touch with someone if needed or send an email (which are usually received within minutes). If there was something that my team could implement better would probably help solve some issues too - maybe more training? We've been using ilovelong since last year so far no

Pros
  • Live Chat Feature for customers, easy signup process where they complete once only then receive instant response back into contact center queue; ) Mobile App is very good especially now days people like quick information fastly before going out just click one button call me later option directly onto phone number provided
Cons
  • Minor Issues

Revainrating 4 out of 5

Software for Event Planning and Tracking

The software makes it easy enought that anyone can use without any training needed! As mentioned before there are many different ways in which you could customize your own experience with this platform (i like how they have multiple options). Also as an owner/operator its very important to keep up-to date when using such programs because things change so fast sometimes we forget about some updates or changes made by other companies within our industry etc - This program will help us stay ahead

Pros
  • They are very open to changes that are needed and offer great customer service! They also have the option to use on your own
Cons
  • There is not much that I dislike about their services