I like how they are able to provide suggestions that others might not think of, or even know about! They also have some great products for tracking tasks in real-time with all their team members involved (and seeing progress!). It's helpful when you need an extra pair/hand but don't want it cluttering up your inbox list because there is no way yet to filter out those types messages into folders within Indonis itself - so just leave them as "Other" unless someone else has already opened oneβ¦