Header banner
Revain logoHome Page
inquisit logo

InquisIT Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Professional Services, Implementation Services

View on AmazonView on Π―M

Description of InquisIT

InquisIT is an advanced IT services company delivering high-quality, high-value solutions to the Federal Government.

Reviews

Global ratings 2
  • 5
    2
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Excellent Support from knowledgeable Staff

The support staff at Inqustit were very proactive in understanding my business needs as opposed their own training program which was excellent! I found they could be quick about getting things done but that sometimes took longer than expected (easing into new systems). Also - not sure how much this impacted our performance rating overall? But it certainly would have been higher had all of these issues remained unknown until after we entered production with them for another year or so…

Pros
  • Ease of use, intuitive interface.
  • Excellent service from both sales reps & technical personnel alike,
  • Very responsive response times via phone / email

Revainrating 5 out of 5

Great support, easy implementation and clear documentation

The team at Inqusit are very helpful in answering all of our questions about their products (and there's A LOT!). They're also quick with responding when we have issues as well! I would love for them to make it easier or more intuitive to add new users so that they don't need someone like me constantly asking how/what you do this. It'd be great if there was some sort of tutorial where people could learn what each button does without having to ask every time. We've been using Inquist since…

Pros
  • Great customer service
  • Easy interface, easy navigation & setup process.
  • Very reasonable pricing structure given features included+ functionality provided + support offered.
  • Not much customization available
  • No ability within system itselfto create your own modules
Cons
  • Good but not great