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Inteletry Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Twilio Consulting

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Description of Inteletry

Our experienced resources have the knowledge and expertise to make your mission-critical projects a complete success. With over 15 years of experience on the Interactive Intelligence platform, we are experts in design, development and implementation of best practices for your contact center needs.

Reviews

Global ratings 3
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  • 4
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  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Very Professional and Knowledgeable Solution Consultants

I like that they were able to customize our solution exactly how it needed to be customized! They really took their time with us during each phase (from initial discovery through deployment) ensuring everything was perfect before moving forward. Nothing at this point!! Great team overall - very professional throughout every step along way. Highly recommend them if you need help getting started or want someone who can walk you though all aspects from beginning to end. We realized there wasn't…

Pros
  • Knowledgeable, understanding design process; open communication between devs & client which helped in building consensus for decisions made across project phases
Cons
  • Some cons

Revainrating 5 out of 5

My Experience With Gauri Soft WAN Solution Has Been Very Beneficial So Far

The support team is very responsive when I need help with my queries regarding any product or service from them! Their responsiveness has always been top notch without fail!! It's not just me who thinks this way but everyone that comes across their services as well. Nothing much at present if you're looking forward towards an Enterprise solution like ChatOps/BOTs etc then nothing majorly stands out here too apart fro being one amongst few companies offering such solutions along withe some other

Pros
  • Excellent customer care, fast response times in case we have to reach for assistance via email tickets received through ticket system.
  • Wide choices available multiple server locations worldwide
  • Supportive staff members are readily helpful whenever needed
Cons
  • Nothing here

Revainrating 5 out of 5

Great platform for managing fleet of assets

The ability to work with multiple systems (SCCM/MSO) at once is very powerful; it's also easy enough that I can train someone else how to use them as well! It would be great if there was more flexibility when changing out devices - say you want to change from an iPad Pro into something different like another iPhone XR or Samsung Galaxy S10+. This really helps keep things organized so they don't get lost throughout our system(s). We're solving problems within customer service by providing…

Pros
  • Can connect almost any application using Microsoft connectors directly inside intelety instead cluttering up my home page unnecessarily.
Cons
  • Zero