The benefits are that I can use it from anywhere in my home or office without having to go down into an area with heavy equipment traffic (like our basement). There's nothing really bad about this product so far since we've only been using it almost two weeks! We were looking at other products but decided on ITECH because they had great customer service when there was issues after purchasing their software system. The support staff is very knowledgeable and helpful. They have been able to helpβ¦