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Kennion Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.6
HR, Benefits Administration

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Description of Kennion

Fortune 500 Level Health Insurance And Benefits.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Outstanding Customer Service and Excellent Insurance Products

The customer service is outstanding! As soon as you call, they are there to help with anything insurance related or not - which we appreciate very much!! They have been excellent in helping us navigate our options throughout this process of getting insured again through COBRA renewal after taking time off for maternity leave (2 mos). I am confident that once my baby comes home from NICU/CHOP that it will be smooth sailing going forward. There isn't too many things about them at all so far when

Pros
  • Very helpful staff who take great pride working hard everyday making sure clients get served well while being attentive yet unobtrusive during every interaction; always available via phone calls / emails if issues arise along any parting ways between clientele's needs
Cons
  • Some problems

Revainrating 4 out of 5

Excellent experience dealing directly (not through brokers)

I have worked with kennion for many years now, my department has been using them as their insurance carrier since before i was hired! No complaints at all! They are simply great to work with! If you want good service from an organization that will deliver what is promised- then this is it!! There may be better, but they are not out there yet! As long as your working w/them they do a fantastic job of making sure every detail gets handled very well. We have never experienced any problems in over…

Pros
  • Customer Service / Very Knowledgeable staff.
  • Affordable prices; low deductible options available (great value)
Cons
  • Nothing really..They're always willing

Revainrating 5 out of 5

Good customer service and affordable option

I like that it covers all services necessary for an individual's health, dental needs etc. It also allows you to choose from 3 different plans after comparing them side by side with each other. The website is not very user-friendly nor intuitive. A lot of things are hidden or difficult to find. You have to dig deep into menus located in the top right corner to see information about your coverage options. Kennison can be confusing at first but once you figure out how they organize their benefits

Pros
  • Easy way around getting quotes easy access online.
  • Quick service when submitting claims; no problems whatsoever!
Cons
  • All fine