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Kontak Review

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Other Services, Managed Live Chat

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Description of Kontak

Improve the conversion of your website visitors to new clients by 400% through web engagement experience provided by industry trained live agents. Kontak provides a 24/7 managed live chat service for vet, dental and orthodontic practices. We deliver our clients an average of 44 x ROI by leading each one of your visitors towards making an appointment through a unique, “concierge like” website experience. Without Kontak, up to 98% of all your website visitors leave without engagement. Our agents regularly engage all your visitors with empathy on every page and as a result, dramatically reduce visitor departure. Also, Kontak makes 32% of all new appointments for our clients after hours. Protect you marketing investment. We guarantee results!

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Type of review

Revainrating 4 out of 5

KonTact Marketing Services Provides Exceptional Customer Support

I really appreciate how friendly everyone at this agency is! They are very easygoing people who truly care about their customers' needs - both current patients as well future ones!! The ability to provide me with so much support during my transition from veterinary school into practice was extremely beneficial in preparing myself mentally for what would be coming next :) Their customer retention rate has been incredibly high throughout all stages (sales funnel) which they have helped us address

Pros
  • Customer service oriented business model focused solely upon quality client relations insteadof just money making endeavors makes one happy knowing such an approach will ultimately lead consumers towards good experiences through product/service acquisition; great job done here!!! Thank u KonTACk : )
Cons
  • Little concern woth regards having only 3 staff members