I like that it can be used to search multiple databases at once (both internally within our own systems). It's easy enough for someone new to use but robust enough so even an experienced user will find value in this product! Not much dislike about overall system - other than there is not one feature or function we don't need! We are solving some of our document management problems by being able to access files from different locations via cloud storage/Dropbox etc all with just 1 softwareβ¦