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Language I/O conversational translation tools Review

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Uncertainly

Revainrating 0 out of 5  
Rating 
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Content Management, Localization

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Description of Language I/O conversational translation tools

Language I/O powers meaningful conversations between global organizations and their customers. Language I/O allows its customers to provide real-time customer support in more than 100 languages, ensuring that company-specific terms are accurately translated through its proprietary core technology. The software focuses on translation across B2B e-support channels including email, articles, chat and social messaging, etc.

Reviews

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Type of review

Revainrating 1 out of 5

I've had a couple of issues with this company.

A few things that stand out. 1) I have not seen any evidence that they are actually providing language services. I'm getting messages in English that say something to the effect of "your request has been received" and I have not seen any translations provided. I'd like to see some sort of proof of service before I would give them my business. 2) They claim to have 50+ languages covered. This may be true if they're covering those languages directly, but I'd love to see evidence that they have…

Pros
  • It is easy to understand and implement as it's written in java, but also allows the customization of many options.
  • Easy to implement as it's written in java, it's very straightforward.
Cons
  • You can do custom programming but it will cost you time and money.
  • There is no integration with a company database or cloud storage so you have to export the files into their server first.