I am very happy with their customer support team in general - they are always friendly & helpful when we have issues or questions regarding our account! They do an excellent job of keeping us informed about upcoming changes to billing that may affect us so we can prepare accordingly (e.g., if there will be any significant price increases). The only thing i dislike is that it's difficult to navigate through some parts of level10 website from mobile devices such as tablets/phones which makesβ¦
Pros
Very knowledgeable
Professional attitude
Easy accessibility for my clients during meetings at no additional cost.