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Loop Communications Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Collaboration and Productivity, VoIP Providers

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Description of Loop Communications

At Loop Communications, our core focus is to provide hosted business phone systems to small businesses and mid-sized companies. We've built an enterprise-class, cloud-based business phone system that works around your needs rather than the limitations of antiquated hardware or constraining policies. Our customers save an average of 40 to 60 percent per month over a traditional landline, as Loop charges just $17 per month for an extension. No matter how many extensions or where they may be, each extension is only $17 per month. You pay the same price regardless of how many calls are made or received, or how many features you use or ignore. The industry average is to lock customers into three-year contracts. At Loop, we believe it’s wrong to stifle your growth or shackle you to bad customer service with a long-term contract. We make your life easy by providing great service so that you never have to worry. We don’t trap you or trick you because we work hard every day to make sure you want to stay. We treat our customers as partners, and it shows. We take the time up front to understand and evaluate a customer’s environment to ensure the most successful implementation. We are dedicated to answering every question, helping with every step of a transition, and considering every detail from the customer’s perspective.

Reviews

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Type of review

Revainrating 5 out of 5

Loop is a great service for call centre operations.

I like how easy it was for me as my admin personel member with no tech skills at all (I'm just good in keeping things organized). It's very user friendly which makes customer service easier when they call up about their issues/queries etc., The only thing i dislike so far has been lack off support from loop team during peak hours due too high demand but this will improve once we get more resources dedicated towards supporting customers who are having problems using Loops services! Nothing much

Pros
  • Easy to use interface
  • Very quick response time even through bad network conditions or heavy traffic load.
  • Great product offerings, wide variety options offered without compromising quality standards
  • Good value pricing compared against other products offering similar features&services across India