LotFancy Calltel Call Center Headset for Avaya 1600/9600 - IP Phone Headset with Mic: Compatible with 1608, 1616, 9620, 9630, 9640, 9640G, 9650, 9670 Review

After trying this headset, I was extremely impressed with the quality of the sound and how comfortable they were to wear for extended periods of time. The coiled cord makes it easy to move around and the microphone picks up my voice nicely. The only drawback is that the design is a bit bulky, but it's a small price to pay for such great electronics.

I ordered three of these for myself and a couple of co-workers. These are amazing headphones with clear sound and easy operation. All we have to do is plug it into the headset jack on the back of the Avaya 9620L VOIP phones used in the office and press the headset button to activate it. My only complaint is that the cord is a bit short, but that just means I have to get the phone closer to me.

Ordered although I could hear people they couldn't hear me. I complained to the seller and he sent me a second one. The second failed too. At least the second time, when I scream, the other interlocutor hears me. This is of course unacceptable. When I decided to send them back I was told I would have to send them back for a refund. This increases the return code almost to the value of the product. Bottom line: doesn't work, not worth getting my money back. This is a prohibited item.