I like that they work with our team, not just their own people as well (since we're also using them for other things).
We have been able solve some issues around data quality but still working through it all together - nothing earth shattering here! If you care about your customers having great customer service then this is one agency worth looking at closely- even if there aren't any immediate benefits from doing so now or moving forward right away :) They've helped us improve processes…