I like that it is user friendly, easy access once you get used with how things work in this application; however there are some features i find difficult to navigate through such as "My data" or other areas of my account (such as adding users).
Also would be nice if they offered an option where we could download our documents so when using multiple devices its not necessary to go back into each one until after closing out their session - just do something simple! It has helped us solve issues…