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MetTel Review

3

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
Professional Services, Solution Consulting

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Description of MetTel

MetTel provides customized, integrated and managed communications solutions for enterprise customers.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great for managing and controlling extension / call volumes

The ability to have multiple numbers associated with one account is great! It's easy to manage calls from different departments in an organization as well as incoming phone lines that are not connected directly into our PBX system at work but still need access via VoIP or softphone applications like Skype/TeamSpeak etc.. I wish it was easier (or maybe even possible)to add more extensions without having to purchase additional licenses of this product which can be expensive depending upon your…

Pros
  • Ability for callers calling outbound phones within my local area code, plus toll free international areas.
  • Very intuitive user interface once setup properly; all options clearly defined &/easy navigation around application layout

Revainrating 5 out of 5

Excellent Customer Service and Management

I worked at this organization back in 2008 as an agent manager with several other agents within my department so we could provide excellent customer service to our clients! It was great then but it is still good now too - there's not much that can be said about such quality services since they are reliable from day one until retirement date (or beyond). Not many things come up when working here; however if you have issues or questions just ask someone who knows what their doing because these…

Revainrating 5 out of 5

MetTel has been good for small businesses

I like that it gives us options to have our own phone number as well which we can't get with other services because they give you just one option of having your business line in their system or not (like AT&T does). With mettel is allows me more flexibility when choosing what features will be included within my package since there are so many different feature packages available now compared to previous years where only 2 were offered at all times! It's also great being able how easy everything