Great customer service, easy to use. No downtime issues during my testing period of nearly three months using this hosting plan (a VPS). The support team did what they could to help me out with some very specific requests I had in regards to performance optimization. Nothing at all! Their prices are great too! There isn't anything that I dislike about their product or services - if there is something I don't like it's probably because there was nothing that I liked either! Go ahead and try them