It is easy to use as well as affordable for small business with limited resources. The user interface could be improved but it's not that bad either. I did not have any issue while using norstar cloud so far. There were no issues while integrating into our system.
If you are looking out for an integrated platform which can handle your voice calls, text messages etc then this service would suit you best! We used norstar to manage our customer support tickets from different locations. Thisβ¦