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Obie Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Collaboration and Productivity, Productivity Bots

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Description of Obie

Known as the knowledge worker's secret weapon, Obie is a suite of tools that delivers fast, accurate support for scaling teams. Obie has the most robust Slack integration in the knowledge management space, silo-busting enterprise search across cloud storage platforms, a lightning-fast FAQ knowledge format for snippets or scripts, and an intelligent Slackbot that senses support seeker's needs, triages resolution and collects valuable analytics along the way. Individuals that use Obie: - Find documents, notes and wiki articles, faster - Easily capture text snippets for faster reuse - Share documents with colleagues quickly Organizations that use Obie: - Dramatically reduce frequently asked questions - Streamline onboarding and enablement - Decrease time to response and resolution - Experience the fastest way to find knowledge at work

Reviews

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Type of review

Revainrating 4 out of 5

Great tool for remote teams/workers - especially if you're using Zoom

The product itself works really well! It supports many different languages (including Russian) with multiple character sets; it can be accessed from any device - desktop computer/laptop etc.; you get notifications when someone mentions your username within chats so if there are more than one person using "Obies" then this helps to keep track who did what while working together online at home time zone difference away ;-) I have no cons about Obyes service but sometimes some texts don't appear…

Pros
  • That there are many different languages supported in the chatrooms where you can use Obyes and there is no need for a translator; the notifications when someone mentions your username is a nice thing to have
Cons
  • Sometimes not all characters are supported in different chat services such as Slack or Skype; not all chatrooms have the same character sets

Revainrating 5 out of 5

Most accomodating CRM partner one could EVER hope for

The customer service team at OBE never disappoints me with their level expertise about our product line! They know everything there ever was to be known regarding how we operate business operations - from salesforce data insights/data collection processes through email automation solutions; they are always willing & able go above'n beyond just what I ask them too do!! Nothing really :) We use obe services primarily due to its ease of implementation into Sales force via API integrations (as

Pros
  • Easy for us in house staff members, without technical background or knowledge ,to maintain / handle
  • Easy integration
  • Fast response times by support reps when needed
Cons
  • Almost never

Revainrating 5 out of 5

Great Remote Software for Enterprise Product Development

As someone who works remotely there are several things I love about obies! The interface makes it easy to navigate so when i need help its really quick with finding what we're looking up together.- Knowledge base - helps us keep track/have accessable info quickly at any time (we have questions all over our site). Easy to install with minimal training required - even if you're not technically savvy! The UI could be better but it gets the job done. I haven't had any issues with performance. We…

Pros
  • Simple, intuitive design
  • Support options for users in different locations across multiple devices
Cons
  • There are troubles