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Ottspott Review

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Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Collaboration and Productivity, VoIP Providers

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Description of Ottspott

Ottspott is a flexible cloud phone system for agile and collaborative teams. Easy to install on top of your Slack or G Suite account, it offers all the telephony and call center features your company needs for more sales, a better support and an accurate monitoring of your call activity.

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Type of review

Revainrating 5 out of 5

Great for sending quick messages from desktop

The software was easy to set up and integrate with our Slack team chat platform. We used the tool primarily as a customer service app but could see how this would be useful in other scenarios too. It's not so much that there are any downsides - we were able to get everything working without issues. I think if you're looking at using something like this then make sure you have someone who can help setup the integration between the applications. Our customers loved being able to reach out via…

Pros
  • Being an all inclusive system, it works well for businesses wanting more seamless communication across several different channels such mobile phone calls/chat or emails within one centralised dashboard which is flexible enough when needs change through expansion into new markets etc
Cons
  • Nothing here