Ease of use for multiple users, scheduling is one click away! I love that it can be used for both internal and external contacts. The ability to schedule calls with an extension number or email address is great too. It's pretty intuitive once you get started but there are some features like sending emails which could be made easier to find/use. Great tool for our sales team who needs quick access to contact info for prospects and customers alike.
We have been able to set up reminders in advance