I like that we are able to use our own email addresses when setting up accounts instead of having an @gmail address for instance, which is quite common with other companies as well! Not much to dislike about this product - there were no issues at all while using it in my role here (which was primarily administrative). We used PLS heavily during implementation phases, but never actually logged into any units or had users working directly from their computers once they went live; if you'reโฆ