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Retention Commerce Review

4

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Very good

Revainrating 4.5 out of 5  
Rating 
4.3
Professional Services, Klaviyo Consulting

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Description of Retention Commerce

Done For You Ecommerce Marketing Automation for Shopify Stores

Reviews

Global ratings 4
  • 5
    1
  • 4
    3
  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

Super user friendly & great customer service

I love that this is all done for you! There's no need to have any tech experience or know how to code in order to set up your store. It makes it really easy, even if you are not technically savvy. Also with their support team they can help pretty much anywhere along the way. If there were anything I didn't like so far I don't think anyone would be disappointed! With retention commerce we had no idea what product our customers liked best until we started using them in the sales funnel! This has…

Pros
  • Easy to use interface
  • Very intuitive.
  • Customer service staff was always available when needed (even at night!)
Cons
  • No ability / access outside US
  • High cost per lead

Revainrating 5 out of 5

Love using ConvertKit and am pretty impressed overall

I really like how customizable this is! It's almost too easy to make changes so that it suits you perfectly, without having any technical knowledge of code editing or development tools such as JIRA/Redmine etc.. We are able to track our pipeline very easily with all their stages including estimated spendings for each stage & user info from email activity in order to understand who needs coaching most effectively when they're onboarding new customers through e-mail marketing campaigns - which…

Pros
  • The platform itself has been extremely valuable since implementing its helpdesk function alongside client service support features have made managing clients
Cons
  • Nothing

Revainrating 4 out of 5

Retention Commerce - Excellent eCommerce platform

They are pretty easy to use and they provide great support when it comes to questions. I like that they have a very clear pricing structure. Some of the features we wanted to implement were not available with their product. I think this is something that should be considered before making your purchase decision. They do offer an enterprise version so maybe some of those features will be included. Having a way to capture customer information such as email addresses, postal codes and phone…

Pros
  • They have a great product and they are very responsive when it comes to support
Cons
  • I would like to see more features available

Revainrating 4 out of 5

Retention Commerce - Excellent eCommerce platform

They are pretty easy to use and they provide great support when it comes to questions. I like that they have a very clear pricing structure. Some of the features we wanted to implement were not available with their product. I think this is something that should be considered before making your purchase decision. They do offer an enterprise version so maybe some of those features will be included. Having a way to capture customer information such as email addresses, postal codes and phone…

Pros
  • They have a great product and they are very responsive when it comes to support
Cons
  • I would like to see more features available