The product works great at what it does! I like that they have added some good features recently such as more reporting options for their customers with email monitoring tools (such as MailChimp). They do need an easy way of adding multiple companies in one dashboard so you can get all reports into 1 place easily - but this is something we are working towards solving ourselves :) We use them because our clients require us too send out mass emails via mailchimps / other providers etc., withoutβ¦