I love how easy it is to use with minimal user training required by all employees at once within one day of launch and its free for small teams up until 20 users or so. They don't tell you that this will happen! And yes - if your team gets too big then their support has to be called in (which takes time). The UI/UX design could have used some improvement but we are working closely together solving those issues as well. It helps save valuable staff days to get things done more quickly thanβ¦