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SugarCRM Survey Rocket Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Office, Survey

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Description of SugarCRM Survey Rocket

This SugarCRM & SuiteCRM based plugin is ideal for entrepreneurs to create survey templates for conducting several surveys for their own business surveys to understand the customers’ needs in the form of feedback. Features > User can create, edit and delete survey template > Create and Edit Survey > Add and delete questions and answers > Email is sent having survey link and deactivation link > Create and set theme and logo for survey

Reviews

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Type of review

I’ve used other survey platforms before, and was disappointed with the level of engagement I got back from them. With Survey Rocket, however, I’m getting answers from my customers that I never thought possible. Our response rate has gone way up since implementing the system, and we get incredible detail on the feedback we receive. It takes the headache out of survey creation, making sure you get accurate responses. And the fact that they integrate directly into Salesforce means we can tie…

Pros
  • The interface and navigation make it easy to create surveys
  • Easy to create custom survey questions
Cons
  • There aren’t many sample surveys included
  • Limited templates for creating question types